Do offer to sell add-on products and services to customers on the pricing page

Explanation

  1. Add-ons are unquestionably the least common of these features for most of the example pages we examined. That said, it’s pretty clear that they are also one of the most impactful as they are essentially the only feature that increases the purchase price.Most products can be complimented by training, onboarding services, related products, information, community access, or warranties. This can improve your customer’s experience as well as their spend. Many customers with larger accounts expect these types of add-ons to be part of the package.

    KISSmetrics and Hubspot are good examples of this technique.

Do use familiar iconography but be extremely judicious

Explanation

  1. Familiar icons convey a lot of meaning quickly and attract the eye toward the things they were looking to find. Unfamiliar icons are confusing and clutter the screen. “Play” buttons, check marks, ‘X’ icons, and others are extremely iconic. Animal silhouettes and complex icons representing new technology or amorphous concepts like “the cloud” are not.

    Visual Website Optimizer uses icons overzealously in our opinion while Pardot shows a bit more restraint to greater effect.

Use a benefit driven H1 that speaks to your customer

Explanation

  1. Use a benefit driven H1 that speaks to your customer“Pricing” is not an H1. It’s a placeholder.Take the opportunity to speak to your customer like Bidsketch does. Benefit copy has been largely proven to be a more effective way to connect to your customer’s point of view. People tend to make emotional decisions and benefit copy speaks the emotional language people use to evaluate products.
  2. Use clear plan names that don’t require explanation to distinguish. It’s fairly clear what we mean by Basic, Standard, Pro, Enterprise or Bronze, Silver, Gold, Platinum. I have no idea if the Tiger plan is better than the Cheetah plan. Don’t get too creative for the sake of it on plan names. Opt for clarity.

 “Usually I like to maintain continuity from the main page on the core messaging for the software and then start tinkering with the headline. By the way, the very worst headline that you can have on a pricing page, which is present on many, many pricing pages, is pricing or plans and pricing. That tells you nothing.”

 – Patrick McKenzie